20 years leading through complexity. Now helping others do the same.

Simpler Thinking. Better Decisions

The outcomes that matter to you.

I work with established & emerging leaders, and the talent they’re at risk of losing - who sense they need change.

You’re making decisions with a fraction of the thinking available to you. The critical expertise that never quite surfaces. The same voices. The same outcomes.

Often, the thinking that’s missing comes from people who think differently. Who don’t speak first. Who contribute brilliance in ways that don’t fit the traditional ways of working.

I help you see what's invisible from the inside - and change it.

Problem I help with


The Pattern

The same people speak first and speak over others.

Expertise sits quiet. Challenge arrives too late or not at all. Decisions close before the best thinking has entered the room.

Often, the people staying quiet are your specialists, the ones who think and work differently, but deliver brilliance.

They might just be wired to think deeply rather than speak first.

They might be neurodiverse. Either way, they’re invisible in the room.

The Cost

It’s rarely visible until something goes wrong. A decision that seemed clear at the time. A risk nobody named. A team of capable people has quietly stopped contributing fully.

The atmosphere and culture changes.

An increase in dis-engagement and under-performance, a decrease of trust in the leadership and of team mates.

For specialist talent (the people you can’t afford to lose), the cost is higher.

They feel undervalued, misunderstood, and exhausted from trying to fit systems designed for a different way of thinking. Sytems that feel rigid and immovable.

They leave.

You’re left scrambling to replace expertise you can’t easily find or replace elsewhere.

The Shift

Small changes in how conversations unfold make a significant difference.

But so do small changes in how you lead people, and how people respond to each other and to their leaders.

Leaders who understand this, who adapt how they communicate, delegate, and recognise contribution - keep their best talent.

Team members contribute more because it’s acknowledged, recognised, discussed and acted upon.

Decisions improve. Performance improves. Sustainable innovation is now achievable.

A visible shift of inputs and outputs means everyone in the business thrives which ultimately benefits your customers.

Who is this for?


You're a leader managing specialist talent:

  • You sense they're brilliant, but they're not progressing or feeling valued

  • You're losing people / knowledge you can't afford to lose

  • Traditional management approaches aren't having the desired impact

  • You want practical ways to unlock and retain talent and the best thinking

You're a neurodiverse professional who:

  • Knows you're brilliant at what you do, but feel invisible or undervalued

  • Struggle with visibility, progression, or feeling like you don't fit

  • Want to succeed in your career without becoming someone you're not

  • Need strategies for navigating corporate politics and unwritten rules

You're a leadership team or organization:

  • You're worried about losing the SME knowledge you can't replace

  • You sense you're not getting all the thinking available to you

  • You're facing cost-cutting and offshoring decisions

  • You want to build a culture where different ways of thinking actually contribute

Services

  • A thinking partner with no agenda other than yours.

    Leadership is often surprisingly lonely. The higher you go, the fewer people you can think out loud with - without it becoming misread or having consequences you didn’t intend.

    I offer a confidential space to step back from the day-to-day and look at what’s actually going on. Not just the presenting problem, but the patterns underneath it. The dynamics shaping how you lead, how you’re showing up, and what might need to shift.

    We work on what matters to you - navigating a transition, making a complex decision, moving to the next stage of your leadership career, getting more from your team, or simply thinking more clearly under pressure.

    What you get is a thinking partner who has spent 20 years inside organisations turning complex to simple, making complex decisions, directing transformation and navigating transition. Who understands what intense leadership actually feels like. And who will help you see what’s hard to see from where you are.

    What changes: Clearer thinking under pressure. Decisions made with greater confidence . A sharper understanding of what’s getting in your way and how to move forward. Getting from the team around you and how to influence others.

    Format: Typically 3-6 sessions | 60-75 minutes per session | Frequency and timeframe agreed around you | Online via video call, or in person where practical.

  • What's really happening in your leadership conversations?

    Every leadership team develops conversation patterns over time. Who speaks. Who holds back. When challenging surfaces, and when it disappears. These patterns become invisible to the people inside them.

    The Leadership Reset is a focused, practical programme that helps you see those patterns clearly and make small, specific shifts that change how your team contributes to decisions.

    It’s not a team-building exercise. It’s not a workshop. It’s an outside observer, with no stake in your internal dynamics - helping you understand what’s happening in the room and what to do differently, individually and collectively.

    Delivered over 2-4 weeks with minimal disruption to your team.

    What changes: Clearer decisions, shaped by more of the available thinking. Earlier visibility of risk. More of your team’s expertise reaching the table. A leader who understands what they’re creating in the room.

    Format: Discovery conversation + one observational / diagnostic session + debrief and practical recommendations. Later follow up can be agreed.

  • For neurodiverse professionals and the leaders managing them.

    Everyone thinks and learns differently. Not all organisations give them permission to contribute that way.

    Specialised, brilliant talent is being systematically undervalued and going unrecognised by standard performance metrics. So they stay invisible. Undervalued. Until they leave.

    If you’re a neurodiverse professional

    You’re often told you need to “be more visible”, “speak up more", “play the game”. What would be even better if you had a coach who understand that YOU don’t need fixing. You need strategies to get your expertise recognised and valued in systems not designed for how you work. Without losing or burning yourself out in the process.

    If you’re a leader managing neurodiverse talent

    You sense their brilliance, you identify the potential, but they’re not progressing. You’re not sure how to help them without making it awkward. Standard management approaches aren’t landing. You need practical, specific shifts in how you communicate, delegate to get the best from them - for them and you, so their contribution us recognised and valued. They stay and your team thrives.

    We Work On:

    • Getting expertise visible and valued

    • Navigating organisational politics, culture, unwritten rules and assumptions.

    • Understand ‘what good looks like’ and how ‘reasonable adjustments’ help you thrive.

    • Building visibility, credibility and progression pathways

    • Creating team environments where different thinking drives performance

    What Changes:

    • You go from invisible to valued.

    • From struggling to fit to being recognised for your different contribution

    • From considering leaving to seeing a thriving future

    Format: Typically 6-10 coaching sessions over 3-4 months | 60 minutes per session | Online via video call, or in person where practical | Tailored to your specific role, challenges and outcomes you want to achieve.


How I work

Three Principles

Start with what’s real. The problem. The pattern underneath it. We spend time with what’s actually happening before moving to what to do about it.

How it works - step one
Connecting line between How It Works steps

Stay close to the work. The most useful coaching conversations are specific, not abstract. We work with real decisions, real dynamics and real situations - not hypotheticals.

How it works - step two
Connecting line between How It Works steps

Practical always. Every session should leave you with something concrete - a clearer perspective, a different question to ask, or a specific thing to try. After all, this is the value of coaching that you will benefit from.

Gold coin with the number 3

I don’t bring frameworks to impose on your situation. I bring a way of looking at it that’s informed by experience of being inside the kinds of organisations that operate similar to the situations and decisions you’re navigating now.

For nearly a decade, I’ve worked with leaders and neurodiverse professionals. I know that the one size model does not fit all. Some of the best people think faster on paper or via their keyboard, than verbally. Some need clarity on ‘why’ before the ‘what’ and ‘how’. Some need time to prepare or process before contributing in conversations or meetings.

Good conversations via coaching meets people where they are, not where the system expects them to be. That’s what I do.

My style is empathic, thoughtful and practical. I listen to what’s being said, and observe how it’s being communicated.

I bring insightful challenge via questioning, to unlock perspectives, thought process and ideas, which may include things that might be uncomfortable to hear.

I will share my knowledge and experience of situations when it’s the right time, and with your permission.

My aim is to work with you on your agenda, achieving your outcomes, and perhaps having a smile and joke along the way.

Sessions are confidential. The work is practical. And the starting point is always your reality, not a coaching model.

I am an ILM Level 7 Executive Coach & Mentor, and EMCC accredited at Practitioner level, working to the EMCC’s code of ethics, which includes regular supervision.

About Me

What I've always done, in leadership and now in coaching, is help make the complex simpler. Not by reducing it, but by finding the clarity, within the people, that was already there.


Lorraine from Lean In Coaching

For more than two decades I worked inside global financial services — progressing to senior leadership roles in technology, leading teams across cultures and geographies, navigating complex and risk-based decisions under pressure, and spending a significant amount of time in rooms where the quality of the conversation determined the quality of the outcome.

I saw firsthand how much thinking goes unused in organisations. The same voices shape outcomes while others stay quiet. How expertise that could change a decision never reaches the conversation in time.

I also led work that changed how a global organisation understood and supported neurodivergent colleagues, raising awareness, challenging process, ways of working and building a signposting platform developed with neurodiverse people, that gave leaders practical tools to create environments where different ways of thinking could actually contribute.

That experience taught me something critical. The organisation losing their best talent, aren’t losing them because they’re not talented. They’re losing them because those people don’t fit the mould. People in roles that need time to consider the Who, What, When, How and Why.

That's what I now bring to my coaching, working with leaders and neurodiverse professionals to change this dynamic. Acknowledging that everyone thinks and learns differently, requires different nudges, shifts and signposting to make better decisions and take intentional action that delivers the best for them.

Different means better - not harder.

Credentials: ILM Level 7 Executive Coach & Mentor | EMCC Accredited | EIA Practitioner | 20+ years financial services & law.

ILM Level 7 Executive and Senior Coach and Mentor
EMCC Global Accredited EIA Practitioner

Client Experience, In their own words

  • "Leading a neurodiverse team was both challenging and incredibly rewarding as I didn't knowingly have any previous experience.' With Lorraine’s support, I developed a far greater understanding of neurodiversity, improved my communication approach, and learned how to create a more inclusive and supportive team environment. Her experience, empathy, and practical guidance helped me become a better leader and showed me the real value that different ways of thinking bring to a team. The impact on collaboration, engagement, and overall team performance was significant."

    - G. (Director, Technology, Financial Services)

  • "Lorraine’s brings a rare combination of objectivity and practical support, which has helped me see the real issues and take action. Over many years, she has played a significant role in how I think, lead and how I approach complex challenges. "

    - V. (Vice President, Engineering)

  • "Lorraine’s coaching encouraged me to quickly realise the level of delegation needed to be a fully effective decision-maker. It’s a shift that both my team and I are now seeing the true value of."

    - S. (Senior Leader, Finance)

  • "Working with Lorraine gave me the space and clarity I needed to navigate my new role. I came away with a simpler perspective and a clear action plan for holding my executive peers to account.

    - K. (Director, Technology)

Frequently Asked Questions


  • Internal coaching programmes are genuinely valuable — and for many leaders, they're a great starting point. What an independent coach offers is something different rather than something better: a space that sits completely outside your organisation, with no connection to your role, your relationships, or how your performance is measured.

    That separation isn't a criticism of what's available internally. It's simply what makes certain conversations possible — the ones where you need to think out loud without any organisational context in the room.

  • 1:1 Coaching works with you individually — on your thinking, your challenges, decisions and patterns. The Leadership Reset can work either with you as Leader of a team and / or the team level, looking at what's happening in your collective conversations and how to shift it.

    Many clients start with 1:1 work and move into a Leadership Reset as the individual insights raise questions about the wider team dynamic.

  • I work with leaders at every stage, and leadership teams, which includes those stepping into senior leadership for the first time. Typically people with significant organisational responsibility — or who are about to take it on — navigating complexity, pressure or change.

    Whether you're established in your role or evolving into a new one, the patterns I work with show up consistently. The context changes. The underlying dynamics rarely do.

  • Most clients notice a shift in clarity from the first or second session. The work is practical, meaning opportunities are there to be realised quickly. Meaningful behaviour change - the kind that shows up in how you lead and how your team responds.

    1:1 typically takes four to six sessions of consistent work.

    The Leadership Reset is designed to deliver practical, usable shifts within 2–4 weeks, with consitent work. A follow up within a further 8 weeks is also available to discuss progress and ask questions.

  • Both. Individuals can engage directly. Organisations can commission work on behalf of leaders or leadership teams. If you're thinking about something at organisational scale, let's talk.

    The right approach depends on what you're trying to change.

  • It's a real conversation, not a sales call. You share what's on your mind - a challenge, a decision, a pattern you've noticed. I'll ask questions. By the end, you'll have a clearer sense of whether working together makes sense, and I'll have a clear enough picture to tell you honestly if I think it does.

    There’s no pressure and no obligation.

  • Some clients respectfully wish to keep their identities private, as is the nature of a coaching relationship. Testimonials will reflect the wish of the client

  • Neurodiverse talent accounts for more than 50% of my clients.

    I work with any professional, including neurodiverse professionals who wants to get recognised for their expertise without losing themselves.

    I work with leaders on repeatable, practical shifts to unlock the best thinking, improve decision quality and build high performing teams.

If something in this is resonating, whether you’re a leader, specialist talent or building a team that actually uses all the available thinking - that’s probably worth a conversation.


A 20-minute call costs nothing, and commits you to nothing.

Most people leave with more clarity than they arrived with - however there is no pressure.

Prefer to call? +447300345314